FAQs
Explore this section to find answers to frequently asked questions. If you don't find what you're looking for, feel free to reach out to our support team for further assistance.
Last updated
Explore this section to find answers to frequently asked questions. If you don't find what you're looking for, feel free to reach out to our support team for further assistance.
Last updated
Yes, we do offer persistent storage! However, it’s not enabled by default. Please reach out to our support team at and we’ll assist you in setting it up.
The username to use when SSH'ing into the nodes after delivery is ubuntu
.
Voltage Park instances run Ubuntu Server 22.04 LTS. Instances are only accessible via SSH.
We do not currently support other operating systems or access via a typical desktop Graphical User Interface (GUI).
Currently, we do not offer configurable Kubernetes at this time. However, customers have the flexibility to set up and manage Kubernetes according to their specific requirements.
We CANNOT recover your data once your instance has been terminated. Please ensure that all data you wish to retain is securely backed up.
Voltage Park Exchange is intended for deep learning use cases.
Mining Bitcoin or other cryptocurrency mining is NOT allowed.
Yes, even if you shut down your instance(s), you will still be charged at the full running billing rate.
Please note that there is an approximately 20-minute delay when restarting instances after they have been stopped.
Navigate to the My Instances > Details page.
Click on Terminate Instance to cancel your order, which will permanently delete the instance and its associated data.
Once we've initiated a refund for you, you should see it on your original method of payment within 5-10 business days.
Please note that this only applies to credit or debit card payments.
You can email our support team at .